If you’re using other browsers like Firefox, you can move down to the next method. You can update your Google Chrome to see whether it helps or not. If you’re using Google Chrome to watch Netflix, the outdated version might be the reason for this problem.

Follow the below method to fix this problem. In this situation, you can only see the black screen but hear the sound from your device. When you meet the “Netflix black screen” issue, there will be two different situations: This “Netflix black screen” issue should be easy to fix.

When you open Netflix, it only gives you sound but no picture, you encounter the “Netflix black screen” issue with your computer.